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“As the only child of an aging parent and living quite a distance apart, I didn’t know where to turn when I recognized that my mother was in need of more care than I was able or knowledgeable to provide. I called Elder Connections based upon credentials and geographical proximity to Mother’s home. It was a stroke of tremendous good fortune.
“Our first phone conversation gave me a sense of relief and support as well as an action plan that you began to implement immediately. Not only did I feel trust and confidence in your professionalism, but also, perhaps more importantly, my mother felt secure in your gentleness and understanding.
“You provided numerous suggestions for improving the safety and comfort of Mother’s home. These ideas are simple, inexpensive, and seemingly obvious, but I would never have thought of them on my own. You also have a wealth of ideas for alternative living situations, medical services, financial assistance, and other supportive resources. The help you have given my mother and I can only be described as priceless. If I have any regret, it is in not having made the connection earlier.”
-- WDR Jr., client's son
“I thank you for your attention to the details that make my life more comfortable regardless of a wheelchair existence -- the purchase of clothes, the securing of an excellent home health care aide, and a myriad of other services. What more can I say… except to repeat my thanks again and again for your understanding and compassion.”
-- MR, client
“When I first called you, I was so surprised that you answered the phone since it was a weekend. Your warm and understanding approach gave me hope that maybe I would be able to find the help my grandmother needed. Through a great deal of consideration you found us the perfect person! I also appreciate the way you handle our ongoing relationship. Your communications are professionally astute and full of finesse. You helped my grandmother feel truly supported, not “sold” or manipulated, as is so often the case. It is rare to find such a unique and high-quality service.”
-- JH, Colorado, client’s grandaughter
“Thank you for your help in situating my mother in a nursing home. I was quite frustrated and feeling as if I’d never be able to find a close and good home to accept her. I don’t know how you managed it, but I am really grateful. I really believe that this couldn’t have been done without you.”
-- LF, client’s daughter
“My Aunt Nilda was living in an assisted care facility and I believed your role to be my eyes and ears, reporting back on what you saw. Your loving and compassionate nature had you take on so much more. You recognized that Nilda was withdrawing and that she met the qualifications necessary to step up her care to a nursing facility, which I wouldn’t have known without your guidance. You were passionate about doing what you could to ensure Nilda received the care she deserved.
“Today, Nilda lives in a clean and bright environment. Her needs are taken care of by an extremely caring staff at a significantly higher level. You are a blessing.”
-- HF, client's nephew
“What can I say after I declare how much I think of all you have done for me! You go way beyond the call of duty, and I shall be forever grateful.”
-- MR, client
"As an Elder Law attorney, I frequently meet clients who have needs beyond the scope of my legal services. Elder Connections has the resources to provide my clients with what is most needed. Beverly Bernstein Joie and her organization provide a level of service that is caring, efficient, thorough and dedicated to a degree beyond the norm. Her contributions to my clients' well being has been exceptional. I refer my clients to her with complete confidence. Ms. Joie is an exceptional professional geriatric care manager and I feel fortunate to have her as a resource for my practice."
-- Ellen R. Wase, Wase & Wase Attorneys at Law
"On behalf of all of the family, I want to express our appreciation for all that you have done for us and our parents over the past several months. I am quite sure we could not have managed without your help and vigilance.
"Your commitment, experience and knowledge were invaluable to us throughout the period of caring for them in Philadelphia and as you helped us with the complex financial and logistical arrangements needed to move them to Colorado. It was comforting to know that we had someone close to our parents who knew how to handle the situation and cared that they were as safe and comfortable as possible.
"Our parents are now able to enjoy their final years surrounded by family in the caring and professional environment they deserve. We are truly grateful to you for all of your help."
-- EW
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